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Many businesses place a premium on anticipating changes in communication practices and technology, and adapting accordingly. PBX is the most-prioritized second-tier technology innovation in the customer experience industry. Copiers Arica offers PABX systems for sale in South Africa for all companies of all sizes and in all industries now have several options to integrate a PBX phone system as one of their new digital channels.
Timely and effective communication is crucial to the success of your business. It’s impossible to make money or get things done if customers and coworkers can’t get in touch with you.
Copiers Africa has done extensive price and solution-finding negotiations with all major service providers to deliver you the best possible value. We have qualified printer engineers, best service practises, and the most up-to-date automatic service levels, so our customers never have to worry about being overcharged or choosing the wrong brand because they were disappointed in the past.
The core of Copiers Africa’s business model is the supply of efficient office automation solutions and IT infrastructure to enterprises both large and small. We collaborate with you to establish your present telephony needs and your projected telephony needs for expansion and growth.
The ways in which we employ various forms of office-based communication are ever-evolving. To continue to simplify productivity and give the finest quality experience to their clients, businesses of all sizes need to learn how to adapt quickly and stay ahead of the trends, whether that means converting to a totally remote team or offering hybrid alternatives.
In recent years, we’ve seen the rise of alternative channels of communication. Live chat rooms on websites and video calls have made the world a smaller place. Customers still value having access to a live person when making major purchases. An overwhelming majority (75.3% on average) of issues are resolved on the spot if the initial point of contact is either face-to-face or via telephone. This personal touch is lost in text-based interactions, which might result in client churn if their questions aren’t answered promptly.
This is why a private branch exchange (PBX) phone system remains a crucial component of any enterprise’s communication infrastructure. There is a phone system that can accommodate your bespoke needs, whether you like to restrict calls within the company or encourage problem-solving by allowing staff to work from home.
If your organisation has outgrown the use for a traditional PBX system, don’t worry; there’s a dedicated phone system on the market that will meet your demands and be a more efficient and affordable alternative.
The shift towards virtual environments and cloud-based communication is expected to continue. Zoom video conferencing are replacing in-person sales meetings. Real-time chats are replacing email as the preferred method of communication. The way we interact with one another is bound to be affected by all these developments in communication technology. Businesses would do well to keep an eye on current trends and seek out innovative solutions to keep up with the times.
We have a comprehensive selection of the industry’s most trusted names across all PABX system price points.
Provide your staff and external collaborators with a comprehensive and user-friendly collaboration solution that supports multiple modes of communication (voice, video, chat, message, web conferencing, and teamwork). With an Aastra PBX system, businesses with 500 to 500,000+ users in several countries can operate a top-tier unified communications and collaboration solution centrally. It is a useful transit node for integrating third-party services due to its compatibility with both Microsoft and third-party analogue/SIP sets via open standards, CloudLink, and open interfaces.
The Avaya PABX system IP Office Worker solution is compatible with the IP Office Preferred Edition, Advanced Edition, and Server Edition, and it combines powerful communications technologies with an intuitive PC interface.
Avaya has been around for a long time, and they have helped organisations all over the world with their communication needs for both customers and employees. Avaya’s open, convergent, and creative solutions, whether hosted in the cloud, on-premises, or a hybrid of the two, enhance and simplify an organization’s capacity for communication and collaboration. Your company will benefit from their commitment to innovation, excellent teamwork in addressing problems, and a focus on the future.
Scaleability is key to the NEC-Phillips PBX systems. Because new extensions, lines, and features can be added to a NEC-Phillips PBX system with minimal to no downtime, it can be scaled to meet the needs of enterprises of varied sizes.
The NEC PABX SV8100 is the optimal choice for growing and competitive small and medium-sized enterprises. This feature-rich solution is highly scalable, meaning that it can be used by any small or medium-sized business. The scalable NEC PABX SV8100 provides a telephone system for businesses with as many as 500 employees. With the NEC PABX SV8100, you can protect your initial investment while also satisfying a diverse set of line specifications.
Panasonic PABX systems has been around for some time and has become well-known in the South African telecom industry.
Panasonic’s KX-series phones are sophisticated IP-ready telephony devices that support SIP on both the desktop and the network. Panasonic’s KX-TDA600BX and KX-TDA30SA hybrid iP systems, KX-NCP500BX and TDE200BX iP systems, the KX-TDE100BX analogue system, and the KX-TES824SA digital system are only some of the telephony solutions offered by Copiers Arfica.
In South Africa and all across the world, Samsung PABX systems is known for its innovative products, high quality components, reliability, and affordable prices.
The Samsung OfficeServ range of VoIP PBX phone systems is the foundation of Samsung’s convergence strategy. Business communication has never been easier than with Samsung OfficeServ IP Solutions. A VOIP phone system frees enterprises and their employees from the limits of the old corporate infrastructure by connecting IP Phones (VOIP Phones) to the OfficeServ across a LAN or WAN, as well as over external data networks.
The Samsung OfficeServ 7000 Series makes use of Samsung Proprietary IP Networking (SPNet), which enables for the networking of OfficeServ systems across wide area data connections. Not only is it capable of handling the basics, such as forwarding and transferring calls, but also more advanced capabilities like centralised operators and inter-site call distribution.
The Samsung DCS 408 digital PABX system is an excellent choice for organisations of any size due to its low price and extensive set of features.
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