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Avaya – IP Office – Office worker

Associates who work in the office, whether the main office, remote office, or home office, require a unique set of communications tools to ensure they can be as productive as possible, regardless of location. Available with IP Office Preferred Edition, Advanced Edition, and Server Edition, the Office Worker solution for Avaya IP Office puts powerful communications tools at your fingertips in an intuitive PC interface.

  • Number of users: 5 – 1000
  • Current versions of the following browsers are supported:
    • Microsoft Internet Explorer
    • Mozilla Firefox (Mac or Windows)
    • Google Chrome (Mac or Windows)
  • PC Client Specifications:
    • Windows XP, Windows Vista (Business/Enterprise/Ultimate), or
    • Windows 7 (Professional/Enterprise/ Ultimate)
  • With browser interface:
    • Inbound & Outbound Call handling (Answer, Hold, Transfer, Drop)
    • Receive Caller ID & Name Display (per service provider)
    • Conference Call control (Add, Drop, Record Conference, Mute, Un-mute)
    • Time on call displayed
    • Queue Monitoring
    • Phone Preference Setting Do Not Disturb, Voicemail ring back, and Voicemail out calling
    • Send Instant Messages (IM) to GoogleTalk and internal users
    • Voicemail message management
    • Microsoft Exchange Calendar Mining

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